κρᾶσις Krasis · for iPhone

Support

Last updated 19 August 2026

Something not working, or a food Krasis should know and doesn't? Open an issue and it will be read.

Krasis is made by one person. Replies are usually within a few days.

Common things

It didn't recognise a food

The table holds a few hundred everyday foods and a good deal of Greek cooking, but it has holes. Krasis reads what it can and tells you plainly what it couldn't — the rest of the plate still gets a verdict. Tell us the word you used and it can go into the next update; that is the fastest way the table improves.

The read looks wrong

Krasis answers one question per compound: is there any meaningful protein, fibre or healthy fat here? “Healthy fat” means the unsaturated fat at least matches the saturated, which is why olive oil and walnuts count and butter does not. A few foods are deliberately overridden where the arithmetic is technically right and practically useless. If one still looks wrong, say which food and what you expected.

The check-back never arrives

The “still full?” notification is scheduled by your iPhone, so it needs notification permission. Check Settings → Krasis → Notifications. It arrives about two hours after a meal, once per meal. If you miss it, the question is waiting in the app — the loop never depends on the notification.

My Kitchen is full

The free kitchen holds twenty-five staples. Everything already in it keeps working; the limit only refuses the next one. Untick something to make room, or lift the limit with Krasis Plus.

I paid and Plus isn't showing

Make sure you're signed in to the Apple Account that made the purchase, then tap Restore purchases on the Krasis Plus screen. If it still doesn't appear, open an issue and say which plan you bought and roughly when.

Cancelling, or a refund

Subscriptions are managed by Apple: Settings → your name → Subscriptions. Deleting the app does not cancel one. Refunds also go through Apple, at reportaproblem.apple.com — we cannot issue them ourselves. Details are in the Terms.

Where is my data?

On your iPhone, and nowhere else. We never receive it, which also means we cannot recover it if the app is deleted. See the Privacy Policy.